The following process applies to purchases made directly from emotix.in and is applicable to products in warranty and issues covered under warranty. For more details, please refer to Miko Warranty Policy in www.emotix.in/legal.
emotix products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
When you receive your order, please inspect all elements and confirm that everything is included and that the items match to your packing slip. Be sure to save the box and shipping carton in the unlikely event that you'll need it for a return shipment.
What Qualifies for a Return?
We gladly accept returns for products under warranty and for issues covered in warranty for products purchased from emotix.in
We will issue a service/exchange as long as the following criteria are met:
How to Return a ProductTo initiate a return, firstname.lastname@example.org
Please provide the following information
Contact Phone Number
Last Four Digits of the Credit Card Used to Purchase
Date of Purchase
Copy of Receipt
Our customer service representative will provide you with a prepaid shipping label, tracking number, and instructions on how to return the product. If you have multiple items to return, you may pack them in a single box with the packing slip. You can either schedule a pickup with the carrier or drop off the package at any of the carrier's locations. The prepaid shipping label will expire after 30 days.
This policy is applicable from November 2016 and will be amended from time to time. Owners of Miko will be notified about the same on our website.